After an accident victim notifies an insurance company about plans to file a personal injury claim, the insurer gives that same claimant’s file to a selected adjuster. The adjuster then assumes the role that he or she has been trained to handle.
The goal of all adjusters
Each adjuster wants to spend as little of the company’s money as possible. At the same time, adjusters’ goals focus on the rate at which their primary task gets finished. Each of them wants to settle with any claimant just as quickly as possible with or without their Injury Lawyer in Kitchener.
Adjusters’ knowledge
Adjusters have become extremely familiar with the negotiation process. That contrasts with the claimants’ limited experience in the role of a negotiator. Adjusters lack both legal knowledge and medical training. By the same token, each adjuster’s time and resources provides every one of them with only a portion of the help needed for pursuing an investigation. Why is that of significance?
That fact must be noted, due to the knowledge possessed by the claimant. He or she has devoted many hours to examining the evidence that relates to his or her personal injury case. In other words, the claimant knows far more about that evidence than the adjuster.
An adjuster’s level of authority
The nature of the adjuster’s authority varies, depending on the type o bid that he or she needs to make. Each of them remains free to introduce any figure, when presenting a claimant with an initial bid, in response to the claimant’s demand letter.
As adjusters approach the time when it becomes necessary to reach an agreement with a negotiating claimant, each of them speaks on the phone with an assigned claimant. At that same point in time, the adjuster needs to respect the limit that has been placed on the size of the adjuster’s offer.
Any adjusters that want to propose a bid that exceeds the given limit must seek from the head insurer permission to exceed the stated limit. Moreover, all adjusters are expected to tell claimants if they plan to consult with the head insurer.
What should be a claimant’s response, if he or she has learned that an assigned adjuster plans to consult with a chief insurer before moving forward with the bidding in the negotiation process? At that stage, the adjuster should stand ready to explain the expected timeline.
What is meant by the expected timeline? That is the amount of time that it ought to take for the adjuster to obtain a due date for the information on the size of the figure that can be used in a bid. Claimants deserve to be given a timeline. Adjusters should learn when that information would be made available.